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Refund & Returns Policy
Effective Date: August 31, 2026
Business Name: Fashionity
Website: https://fashionity.in/
Thank you for shopping at Fashionity. We take pride in the quality and fit of our men's apparel and accessories collection. Please read our policy regarding returns and exchanges carefully before making a purchase.1. General Policy (No Refunds)
All sales are final. We do not offer cash, UPI, bank, or card refunds for any products purchased on our website. However, we are happy to facilitate an exchange under the conditions outlined below.
2. Exchange Eligibility
To be eligible for an exchange, your item must meet the following criteria:
⦿ Timeframe: The exchange request must be raised within 7 days of receiving your order.
⦿ Condition: The item must be unused, unworn, unwashed, and in the exact same condition that you received it.
⦿ Packaging & Tags: All original product tags, brand labels, and packaging must be intact and attached.
⦿ Proof of Purchase: You must provide your order confirmation email, receipt, or invoice.
3. Non-Exchangeable Items
Certain items cannot be exchanged for hygiene and safety reasons, including:
⦿ Innerwear and swimwear
⦿ Discounted or clearance sale items marked as final sale
⦿ Items that have been worn, washed, altered, or damaged after delivery
4. How to Initiate an Exchange
If you would like to exchange an item for a different size or another product of equal or greater value, please follow these steps:
⦿ Contact our support team via our website's contact page with your order number, details of the item you wish to exchange, and the reason for the exchange.
⦿ Once your request is reviewed and approved, our team will provide instructions on how and where to ship the item back to us.
⦿ Note: Customers are responsible for paying their own shipping costs for returning items for exchange, unless the item received was defective or incorrect.
5. Defective or Incorrect Items
If you received a damaged, defective, or incorrect item (such as the wrong size or color sent by us), please notify us within 48 hours of delivery with photographic evidence. We will verify the issue and arrange for a replacement or correct item to be shipped to you at no additional cost.
Contact Us
If you have any questions or need assistance with an exchange, please reach out to us through our Contact Us page or via our online support channels available on the website.